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Building More Effective Organizations


  • 10 b/w illus. 19 tables
  • Page extent: 412 pages
  • Size: 247 x 174 mm
  • Weight: 0.818 kg


 (ISBN-13: 9780521688529)


Table of Contents

  List of figures Page viii
  List of tables ix
  List of contributors xii
  Foreword xv
  Preface xxvi
Part I   Building more effective organizations
1   Building more effective organizations: A primer 3
  Ronald J. Burke
Part II   Enhancing individual health and performance
2   Enthusiastic employees 35
  David Sirota, Louis A. Mischkind and Michael Ⅰ. Meltzer
3   Organizational citizenship behavior, transaction cost economics, and the flat world hypothesis 57
  Dennis W. Organ and Jeong-Yeon Lee
4   Best practices for work stress and well-being: Solutions for human dilemmas in organizations 84
  Alvin L. Gibson and James Campbell Quick
5   Enhancing staff well-being for organisational effectiveness 110
  Ivan T. Robertson, Gordon Tinline and Susannah Robertson
Part III   Enhancing organizational health and performance
6   Maximizing the value of leadership development: key questions (and some answers) 127
  Steve Kerr, Steffen Landauer and Elise Lelon
7   Best practices in building more effective teams 160
  Kevin C. Stagl and Eduardo Salas
8   Career development processes in organizations 183
  Yehuda Baruch and Sherry E. Sullivan
9   Fostering organizational learning: Creating and maintaining a learning culture 207
  Silvia Salas and Mary Ann Von Glinow
10   Work–life balance, best practices and healthy organisations: A European perspective 228
  Christina Purcell, Suzan Lewis, Janet Smithson and Sue Caton
11   Diversity management practices in leading edge firms 252
  Val Singh
Part IV   Transforming organizations
12   Making it better – achieving outstanding performance in manufacturing organizations 281
  John Bessant and Dave Francis
13   Culture change in a financial services organisation 293
  Emma Preece
14   Building the sustainable organization through adaptive, creative coherence in the HR system 310
  Barry Colbert, Elizabeth Kurucz and David Wheeler
15   Be in to Win – from absence to attendance in Royal Mail Group 334
  Stuart Kennedy and Tony McCarthy
16   Transforming a company into a community 353
  Philip Mirvis
  Index 371

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